Privacy Policy
Version of: February 1st, 2018
Effective Date: January 1st, 2026
The Don Pelletier Group, Inc.
12636 High Bluff Drive, Suite #400
San Diego, CA 92130
California DRE License Number: 00866225
Phone: 858-336-1114
Email: [email protected]
Website: https://www.donpelletier.com
The Don Pelletier Group, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, complete forms, request information, schedule appointments, engage our services, or communicate with us by phone, email, and text message.
1. Information We Collect
We may collect personal information you provide directly to us, including:
- name
- email address
- phone number
- property address
- city, state, ZIP code
- moving timeframe
- buying or selling preferences
- appointment details
- communications you send to us
- any other information you voluntarily submit through forms, calls, emails, text messages, scheduling pages, or service inquiries
We may also collect certain information automatically when you use our website, such as:
- IP address
- browser type
- device information
- pages viewed
- referring website
- date and time of visits
- interactions with our website, forms, ads, and communications
2. Sources of Information
We collect information:
- directly from you
- from your use of our website and forms
- from communications with us
- from service providers that support our website, CRM, analytics, scheduling, messaging, and marketing functions
- from publicly available sources or referral sources where permitted by law
3. How We Use Information
We may use personal information to:
- respond to inquiries
- schedule appointments and consultations
- provide real estate services
- send property, listing, and transaction-related information
- send customer service and account-related communications
- send requested updates, newsletters, or marketing communications where permitted by law
- communicate by phone, email, and SMS/text message
- improve our website, services, and communications
- maintain records
- detect fraud, misuse, or security issues
- comply with legal obligations
- enforce our terms and protect our rights
4. SMS and Mobile Information
If you provide your mobile phone number and opt in to receive SMS communications, we may use your number to send you conversational, informational, transactional, and, where you have consented, promotional text messages related to our services.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Important mobile privacy statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, platforms, and service providers that help us deliver text messages, operate our business, or comply with legal obligations.
5. How We Disclose Information
We may disclose personal information to:
- service providers that help us operate our business, website, CRM, analytics, advertising, communications, hosting, scheduling, and messaging systems
- real estate-related parties involved in a requested transaction or service
- legal, regulatory, or government authorities when required by law
- successors in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business
- other parties with your consent or at your direction
We do not use rented, purchased, or shared SMS opt-in lists for text messaging campaigns.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to help operate the site, understand usage, improve performance, and support communications or advertising efforts.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may:
- opt out of marketing emails by using the unsubscribe link in the email, if available
- opt out of text messages by replying STOP
- request updates or corrections to your information by contacting us
- request information about our privacy practices by contacting us
10. California Privacy Notice
If you are a California resident, you may have certain rights under applicable California privacy laws, subject to exceptions and verification requirements. Depending on applicable law, these rights may include:
- the right to know categories of personal information collected
- the right to request access to specific pieces of personal information
- the right to request deletion of personal information
- the right to request correction of inaccurate personal information
- the right to know categories of sources, purposes of collection, and categories of disclosures
- the right not to be discriminated against for exercising applicable privacy rights
To make a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
At this time, unless otherwise stated in a supplemental notice, we do not sell mobile phone numbers, SMS opt-in information, or SMS consent data to third parties.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated Effective Date. Your continued use of our website or services after an update means you accept the revised Policy.
14. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact:
The Don Pelletier Group, Inc.
12636 High Bluff Drive, Suite #400
San Diego, CA 92130
California DRE License Number: 00866225
Phone: 858-336-1114
Email: [email protected]
Website: https://www.donpelletier.com